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Job Ref. ID:  20243 
Job Title: Operation Excellence Manager
Division: SUPPLY CHAIN (planning, purchase, clearance, shipping, store)
Country: UNITED ARAB EMIRATES
Work Location: UAE (RAK head office)
Job Type: Operation Excellence Manager
Employment Type: Full Time Employment (Un-limited Contract)
Job Description:
Purpose: Responsible for preparation, execution and aftercare of Improvement Projects within the assigned work ‎area. Working closely with the business unit managers define improvement plans and objectives that align to ‎the corporate strategy – the Operational Excellence Roadmap. Operational Excellence Manager is responsible ‎to oversee and manage company projects to ensure workflows and process improvements, drive key ‎initiatives to implement costs savings and optimization projects
Key responsibilities & Accountability: Geographic Scope: ‎ • Global ‎ Key Responsibilities:‎ Business Leadership • Seek to improve all aspects of the current processes by reviewing current methodology, provide ‎information and recommendations to strategic plans and reviews; preparing and completing action ‎plans; implementing forecast accuracy; resolving problems; identifying trends; determining system ‎improvements; implementing change.‎ • Monitor monthly performance and function KPIs to ensure the organization objectives in the areas of ‎cost, efficiency, and compliance are met.‎ • Responsible for preparation, execution and aftercare of Improvement Projects within the assigned ‎work area.‎ • Working closely with the business unit managers define improvement plans and objectives that align ‎to the corporate strategy – the Operational Excellence Roadmap.‎ • Measure progress and targeting of results from improvement projects against the Operational ‎Excellence Roadmap.‎ • Mobilize commitment for change and enable the continuous sustainment of change initiatives.‎ • Develop matrix relationships to involve process experts and conduct improvement activities using ‎problem-solving techniques such as brainstorming, fishbone, 5 whys, FMEA, PFMEA.‎ • Develop new processes and workflows that support revenue growth, allowing creating more value ‎for the organization.‎ • Review current processes to identify issues, design and conduct analyses, synthesize conclusions into ‎recommendations, and help to implement required changes to gain competitive advantage over the ‎peers.‎ • Implement consumer-value operations through balancing both highly efficient “volume” and highly ‎agile “innovation” systems to capture economies of scale.‎ • Identify business opportunities, build and maintain successful relationships with third party prospects ‎and existing clients.‎ • Oversee day-to-day operation, monitoring and forecasting to better anticipate and limit risk.‎ • Conducting meetings with subordinates for reviewing progress and workflow, discussing their ‎suggestions and taking suitable actions accordingly.‎ • Preparing periodic reports with respect to the activities and achievements to be submitted to the CEO ‎to be reviewed.‎ Strategic Leadership • Implement consumer-value operations through balancing both highly efficient “volume” and highly ‎agile “innovation” systems to capture economies of scale.‎ • Identify business opportunities, build and maintain successful relationships with third party prospects ‎and existing clients.‎ • Identify potential clients in the market and target business model that support company growth ‎strategy.‎ • Study, evaluate and coordinate with stakeholders for all tender bidding steps to secure profitable ‎opportunities of the tender.‎ • Stay up to date on job knowledge by participating in educational opportunities, attending ‎conferences and workshops, reading professional publications, maintaining a personal network and ‎joining professional organizations.‎ • Identify trends and determine system improvements to achieve operational goals within the team.‎ • Continually assess current processes and their efficacy in saving costs.‎ • Take calculated risks to increase profitability and optimize cost.‎ People Leadership • Coaching of change agents and management to ensure the maximum positive impact of the project ‎for Julphar Stakeholders • Deliver proactive and effective communication related to improvement initiatives.‎ • Collaborate with multiple teams to determine requirements for proposals, and negotiating suggested ‎alterations to business contracts, either during the bidding process or after selection.‎ • Maintain and promote a teamwork environment with effective and clear communication amongst co-‎workers • Identifying training needs of subordinates and evaluating the training outcomes in coordination with ‎the concerned employees in the HR and Admin Department • Following-up employee affairs including vacations, leaves …etc. in coordination with HR and Admin ‎Department.‎ • Conducting performance appraisals for subordinates according to scheduled plans and ‎recommending necessary actions as per the applied practices at the company.‎ Core Competency • In terms of Competency you are highly result oriented with strong sense of accountability & ‎ownership, ‎ • Excellent communication, interpersonal and presentation skill. ‎ • Customer-oriented approach with strong aptitude and innovative flair of mind • Having an Analytical mind with ability to think diversely and understand the big picture. ‎ • You have excellent Business Acumen and Strategic Planning skills for diversified Project Management ‎experience coupled with strong influencing skills ‎ • Excellent interpersonal, communications, public speaking, and presentation skills with multitask and ‎strong negotiation skill • You are a team player with a proactive and collaborative approach and enthusiastically manage ‎stakeholders in good spirit.‎
 Qualifications: 
   - Education BSc Degree in Engineering/management; MBA is a plus
   - Experience: • Minimum 6-8 years of Experience • Previous experience in a similar role and with experience in a Pharmaceutical/ Healthcare Industry is ‎preferred • Experience working with matrixed, geographically distributed and functionally diverse work groups is ‎preferred. ‎
   - Training:
Key Competencies: • Excellent communication, interpersonal and presentation skill. ‎ • Customer-oriented approach with strong aptitude and innovative flair of mind • Having an Analytical mind with ability to think diversely and understand the big picture. ‎ • You have excellent Business Acumen and Strategic Planning skills for diversified Project Management ‎experience coupled with strong influencing skills ‎ • Excellent interpersonal, communications, public speaking, and presentation skills with multitask and ‎strong negotiation skill • You are a team player with a proactive and collaborative approach and enthusiastically manage ‎stakeholders in good spirit.‎ • In terms of Competency you are highly result oriented with strong sense of accountability & ‎ownership, ‎  
Technical Competencies: • Project management skills to manage the process of providing excellent operational service ‎‎(efficient, effective and qualitative), turnaround, and continuous improvement (LEAN, Value chain, ‎QRM, Pareato, 5 Why’s, etc.).‎ • Knowledge in strategic and business planning will be an advantage • Must be experienced in managing complex and sensitive operational challenges.‎ • Adapt at identifying issues, driving to root cause and able to negotiate solutions & solve problems • Competent use of statistics related to business improvement metrics and operational performance.‎ • Able to define problem statements and required outcomes based on cost benefit analysis linked to ‎business objectives.‎ • Proven ability to build strong partnerships with the business, operations, technology and other key ‎stakeholders is required‎  
 

 
 

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