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Job Ref. ID:  30348 
Job Title: Manager – Manufacturing IT
Work Location: UAE (RAK head office)
Job Type: Information Technology - Manufacturing Manager
Employment Type: Full Time Employment (Un-limited Contract)
Job Description:
Purpose: The Manufacturing IT Manager is responsible to plan, direct, manage and oversee the activities and operations related to Manufacturing IT SAP and other relevant applications. Leads the implementation of new organizational processes, following IT strategies and Roadmaps that enable Julphar to manage business objectives, there by contributing to Julphar’s vision of providing a better healthcare and to be a leader in pharmaceutical sector in the region.
Key responsibilities & Accountability: Business Leadership • To be a subject matter expert for SAP Logistics modules PP, QM, MM and advise on best practice business processes in line with the system capabilities and complex system changes. • The role will optimize SAP manufacturing functions by delivering complex end-end implementations, upgrades and enhancements and offer support for SAP Logistics solutions. With comprehensive knowledge of SAP PP, QM and business processes, the position will offer colleague support, coaching, development and guidance to colleagues and lead project teams. • Act as a key lead representative and subject matter expert for SAP PP, QM, MM and business processes, attending and leading meetings when required. • Leading, managing a team of 10 support technical consultants. • Provide guidance to colleagues on system design, build and complex configuration. • Guide and assist colleagues with SAP PP, QM, MM and business process knowledge and understanding and provide advice across testing, documentation, end-user training and manuals and customer go-lives. • To provide a level of strategic advice to customers for system design. • To design, build and implement complex SAP Logistic business solutions. • To develop a strong understanding of business manufacturing operations and make well-founded suggestions for improvement through the use of SAP IBP technology and other Supply Chain products. • Give comprehensive advice and explain standard SAP configuration within PP,MM, WM and QM SAP modules and the impact of changes upon solutions and/or business process. • Advise and explain the available system development changes and any impacts the changes may have. • To complete solution testing and issue resolution, complex configuration and act as a key representative for customers during go-live support. • To create and lead the delivery of end-user training, including the creation of documentation and user manuals. • Lead and facilitate customer workshops and requirement gathering sessions. • Lead the production and completion of blueprint documentation. • Independently create well-founded, complex and accurate functional specifications. • Actively contribute with the design and continual improvement of The Config Team products, suggesting and implementing changes where approved. • Work alongside technical teams when required and assist with the production of bespoke system changes. • Maintain excellent stakeholder management throughout all areas of your work. • Keep up to date with the latest SAP technology, particularly within Logistics. • Display behaviors which reflect The Config Team Purpose, Mission, Vision and Values. Core Competency • In terms of competency you are highly result oriented with strong sense of accountability & ownership. • Having an Analytical mind with ability to think diversely and understand the big picture of the Organization and its core strategies • Strong communication, interpersonal, presentation and project management skills required • The role holder must be a go getter who can lead, facilitate project workshops for diverse audience • Must have strong level of written and verbal English skills. • Must have a solution centric mind to understand issues and solve them within a stipulated time frame, should possess decision making skill for smooth functioning • Work effectively on assigned projects by ensuring proper resource utilization from the team • Experience with analyzing complex issues and delivering appropriate solutions. • Excellent in stakeholders management and having strong influencing skills • Strong troubleshooting and technical experience and ability to do root cause analysis • Demonstrated ability to manage/complete projects successfully. • Excellent collaboration skill & customer service mindset to understand the business need • Demonstrated experience in providing critical input to senior and corporate management
   - Education • Masters Degree in IT , a degree in Business Management is a plus
   - Experience: • Overall 10-12 years of experience in SAP Manufacturing IT. • Must have worked with and led at least five SAP PP or QM end-end project life cycle in manufacturing industries, at least 2 Pharma implementations. • Experienced with standard and able to advise on complex configuration in: o SAP Production Planning (PP) o SAP Quality Management(QM) o SAP Material Management & Warehouse Management. • Experienced in complex SAP PP, MM and QM system testing. • Project Management experience and should have lead a team of minimum 10 in the past experiences.
   - Training: • Certificate of training in SAP is mandatory
Key Competencies: • Able to provide a level of strategic system advice. • Able to integrate with different and complex SAP Logistics modules. • Proficient in Microsoft office tools including Microsoft Excel, Visio and PowerPoint.  
Technical Competencies: • A comprehensive functional understanding of: o SAP Production Planning (PP) o SAP Quality Management(QM) o SAP Material Management & Warehouse Management.  


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